Privacy policy

Privacy Policy

Last Updated: October 6, 2026

UTIE, a DBA of EICATS, LLC (“UTIE,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect and use information when you visit our website, place an order, or contact us.

Information We Collect

When you shop with UTIE or contact us, we may collect information such as your:

Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Information you provide when contacting us

Our website may also automatically collect basic technical information, such as your IP address, browser type, device information, and how you interact with our website. Cookies and similar technologies may be used to help our website function properly and improve your shopping experience.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange shipping or local delivery
Communicate with you about your order
Respond to questions or customer service requests
Improve our website and customer experience
Prevent fraud and protect the security of our website
Send marketing communications if you have chosen to receive them
Comply with applicable legal requirements

Payments and Shopify

Our online store is powered by Shopify. Shopify and our payment providers may collect and process information necessary to operate the website and securely process transactions.

UTIE does not directly store your full credit or debit card information.

For more information about how Shopify handles personal information, you may review Shopify's Consumer Privacy Policy.

Sharing Your Information

We may share information with service providers when necessary to operate our business, including Shopify, payment processors, shipping and delivery providers, and other companies that help us fulfill orders or operate our website.

We may also disclose information when required by law or when necessary to protect our business, customers, or legal rights.

Marketing Communications

If you sign up to receive promotional emails or other marketing communications from UTIE, you may unsubscribe at any time using the unsubscribe link provided in those communications.

You may still receive transactional communications related to orders you place with us.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

You may contact us to make a privacy-related request.

Data Security

We take reasonable steps to protect the personal information provided through our website. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. UTIE is not responsible for the privacy practices or content of websites operated by third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements. Any updated policy will be posted on this page with a revised “Last Updated” date.